Home Siding Shop Inc. is the local Soo family-owned and operated business you can trust with your family's home improvement needs. Over the past 20 years, they have put local charities, customer satisfaction and quality products first.
So much more than siding, they offer the best selection of windows, steel roofing, awnings, doors and vinyl railing, and decking in Sault Ste. Marie. With access to the most respected suppliers in Canada, offering each customer unique design options that best suit their specific needs.
Supporting local charities
Cassandra Lethbridge, Controller for Home Siding Shop Inc., said supporting local Soo charities is huge for her company.
Recently, they participated in ARCH Hospice's Annual Charity Golf Classic for the tenth year in a row.
"We'd like to thank ARCH Hospice for hosting their annual charity golf tournament," Lethbridge said. "We love the chance to support such a wonderful cause, and we would like to encourage anyone who can donate or participate in the many events they hold throughout the year."
Additionally, Home Siding Shop donates to other local non-profit organizations and charities (Soo Curlers Association, Matthew Memorial Hospital Association, the Alzheimer's Society, Make-A-Wish, Old Timers Benefit Hockey Tournament and more) and many local sports teams and events to give back to the community.
Client appreciation
She said the Home Siding Shop Team would like to thank their customers for such a busy year despite delays and price increases throughout the pandemic.
“We are beyond grateful for customers being so understanding during this time. We couldn't do it without them.”
"The best advertising is word of mouth. Our customers backing up our premium quality and workmanship is a huge thing for us. It helps so much with our reputation around the Soo," Lethbridge said.
"The long-term customers that we've had won't go anywhere else. Those customers that always stick with us no matter what has made our company what it is today, and for that, we are extremely grateful!"
Quality and customer satisfaction come first
Lethbridge said customer satisfaction is their top priority.
"Sometimes there might be a situation where the customer imagined the job different from how it turned out—we're going to do whatever we can to make the customer happy. We definitely put customer satisfaction first."
"I tell people, 'we wouldn't sell you a product that we wouldn't put in our own home.' We have our own installers that specialize in certain products, which ensures better quality control with premium products, and that is something we will stand behind 100 per cent."
"At Home Siding Shop, it's customer satisfaction, guaranteed. We've been here 20 years and expect to be here 20 more."
Explore more of what Home Siding Shop has to offer online here.