Wearing gloves is becoming a common safety practice and at Savoy’s Jewellers, those white gloves now represent safety precautions coupled with a continued white-glove standard of customer service.
Nicholas Rosset, who operates Savoy’s alongside his cousin Ryan Rosset, says that although the current COVID-19 outbreak may dominate the news, the calendar of our daily lives continues and that includes anniversaries, upcoming Mother’s and Father’s Day celebrations and graduations.
“If we can bring normalcy to this unusual situation by helping you recognize a special event, we’re here to make it happen,” says Nicholas. “We can’t do it in person but we’ll connect with you over the phone or through private social media messaging to assist you in finding a way to keep the special in your special occasion.”
With social distancing and business store-front closures in effect, transactions can still be conducted via an e-transfer or credit card. TAP service can also be an option with curbside service. Even with curbside pickup, all social distancing protocol will be observed.
“Ryan and I are here to talk to our clients on the phone or to answer questions or make suggestions through social media messaging,” he says. “Our recently-launched website is very current in terms of what products are typically available but although it isn’t linked to our current inventory. We can make alternate suggestions if your original choice isn’t in stock. Our goal is to provide the best solutions.”
Nicholas is very proud of the Savoy’s Jewellers website not only because it reflects the diversity of services that Savoy’s offers but because it also captures the family’s history as a local business. Tradition has been part of their backdrop and he says they take great pride in knowing their shop has played such an important role in so many generations of Sault Ste. Marie and Algoma area residents.
He recognizes that gatherings and celebrations may not be on today’s agenda but that everyone needs to continue to embrace the people and events that make and shape their family stories.
“We really feel for the graduates because graduation is a culmination of all of their hard work and recognizing that they’re about to embark on a new chapter in their lives,” says Nicholas. “They aren’t able to have the traditional ceremonies associated with it but there are special ways that families can mark this milestone.”
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