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Gusher Alert! Hydrant flow testing kicks off in west end

Here's what to do if your water becomes 'discoloured'
Fire Hydrant spraying
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Hydrant flow testing has begun in Sault Ste. Marie.

The Sault Ste. Marie PUC advises that the process will be taking place over the next few weeks, beginning in the city's west end.

The tests are required under the Fire Code in order to determine how much water would be obtainable during a fire emergency.

While the testing is being done, it's possible that a flow reversal could happen within the water distribution system and the significant change in the rate or direction of water may cause sediments to be disturbed and carried along with the water.

The process could lead to discoloured water.

If your water becomes discoloured, the PUC advises you to:

  • turn on a cold-water tap (to keep the sediment out of the water heater) and let the water run for a maximum of 15 minutes.
  • it is best to use a bathtub tap or a basement laundry tub, as there is no screen to trap any sediment.
  • if the water does not clear up after 15 minutes of flushing, turn off your tap, wait 30 minutes, and try again. If the water does not clear up after two 15-minute flushing cycles, please call PUC Customer Experience at 705-759-6522 Monday through Friday from 9 a.m. to 4:30 p.m. and 705-759-6555 at all other times.

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