Corporate Service Coordinator

ABOUT US: 

McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.
 

ABOUT THE OPPORTUNITY:

McDougall Energy is seeking a dynamic individual to fill the role of Corporate Service Coordinator within our Corporate Operations in Sault Ste. Marie.  This position will monitor compliance with all regulatory requirements, provide support, direction, and guidance to our service departments across our operations.

This position will be responsible for:

• Leading and supporting service coordinators at all McDougall Energy branch locations.
  • Day-to-day support working in the Acumatica “Evolve” Operating System.
  • Regulatory inspections. (comps, gas checks, site inspections, deficiency resolution, and installations)
  • Technician scheduling efficiency.
• Tracking and follow-up of Key Performance Indicators (KPIs) related to service activities. And submission of monthly reporting.
  • Regulatory Inspection Compliance.
  • Technician Productivity.
  • Inventory count and reconciliation.
• Developing and delivering training material to Service Coordinators as required.
• Onboarding, planning, and oversite to any new hire to the position of Service Coordinator.
• Driving cost and efficiencies related to inventory management, installations costs and work efficiencies.
• Developing key relationships with internal sales team and industry partners for business development.
• Responding to customer inquiries as required.
   

ABOUT YOU:

The ideal candidate will have:

• 5 years of experience in the Service Technician industry.
• Technical certification such as OBT2, G2 considered an asset.
• Excellent organizational and communication skills required.
• Customer focused.
• Located in SSM and willingness to travel on occasion to support Operations.
   

WHAT WE OFFER:

We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

• Competitive Compensation
• 4 weeks paid vacation
• Employer Health & Dental Benefits
• Group RRSP
• Employee Assistance Program (EAP)
• Healthcare & Lifestyle Spending Account
   

Are you ready to power your career and make a difference at McDougall Energy?

Get energized and apply online at www.mcdougallenergy.com/careers.

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.