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UPDATE: Glitch fixed, Sault Police can now call Rogers lines

A phone issue on Thursday made it difficult for Sault Police to contact Rogers wireless customers, but the problem did not impact calls to 911 or the main business line
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The Sault Ste. Marie Police Service is now able to contact community members who have Rogers wireless service.

In a brief news release, the police reiterated that the service interruption did not impact the 911 emergency centre or the Sault Police business line.

"Thank you for your patience and understanding," the release says.


A phone issue is making things difficult for Sault Police to contact Rogers wireless customers.

"Bell’s connection to the Rogers network is experiencing challenges," says a Thursday morning release from police. "Bell is aware and working to correct the problem."

Police are still able to receive 911 calls from Rogers mobility customers, though they're unable to return calls to Rogers mobility customers.

The issue may result in a delay in Sault Police members contacting community members on their personal cell phones.

Sault Police will provide an update when it is available.