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Mark Brown asks Saultites to attend PUC meeting today

Wednesday, December 11, 2013   by: SooToday.com Staff

NEWS RELEASE

MARK BROWN

*************************
Citizens of Sault Ste. Marie who believe that the PUC should be providing drinkable water to all of their customers are asked to attend the Board of Directors Meeting at the new PUC Building on Second Line today, Wednesday December 11 at 4:30 p.m. this afternoon.

PUC President Dominic Parrella has confirmed that the Board of Directors have been asked to make a choice at today's meeting as to how they will give all PUC customers drinkable water immediately.

The Board can either:

1) go back to giving us the sweet, safe lake Superior water they used to give us before they started bombarding our water with chlorine, or they can

2) keep using the "free chlorine" method they started using over two years ago to treat our water, and immediately give each PUC customers, who still gets undrinkable water coming out of their tap, a home water filtration systems, and filters, until the PUC eventually gets drinkable water coming out of all customers' taps.

If the PUC Board of Directors fail to choose either of those two immediate solutions they will have chosen a costly Class Action lawsuit which will see all of our water rates rise significantly and not improve the undrinkable water issue for anyone in the short term.

Let the PUC Board of Directors know that you want every PUC Customer to have drinkable water immediately.

Come to the PUC Board Meeting at their new building on Second Line at 4:30 p.m. this afternoon.

*************************

Comments
37
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guestwho 12/11/2013 8:40:50 AM Report

must be something to that saying"if it ain`t broke ,don`t fix it" too late now, I guess
c_s_bro 12/11/2013 9:30:59 AM Report

Go Mark Brown Go. Finally getting Parrella to do more than spin for us.
JellyFisch 12/11/2013 9:32:17 AM Report

Put a sock in it already Mark Brown.

You Mark Brown are irritating to read about Mark Brown. And if you Mark Brown don't stop anytime soon, I'm going to have a hernia Mark Brown.

Mark Brown.
xyz123 12/11/2013 9:51:24 AM Report

Mark Brown is being very irresponsible to the citizens of SSM. To go straight with Lake superior would cost tens of miliions. Just to eliminate the Lorna well would be 20 million dollars. Does everyone want there bills to go up exponentially. Second we cannot go back to just Cloarmine because SSM has to do corrosion control as mandated by the Province. If we switch back to cloramine we have the add many other chemicals to deal with the corrosion control measures. These other chemicals will also affect taste and odour. Third if you sue the PUC you are suing yourself. The city owns the PUC and you pay taxes to the city. legal costs for you and the puc will all eventually come out of your pocket. Fourth, there are 38,000 buildings in SSM, do you know what it would cost to add filtration systems, your PUC bill would go up tremendously. Also unmaitained filtration systems can be dangerous for those who may not have the capability to maintain them. Blame Mark if you PUC bills go up tremendously or if someone is harmed by a filtration system that was installed but not maintained.
Kevin5069 12/11/2013 9:54:22 AM Report

Mismanagement is the root cause.

Over the past two decades our bills from PUC have sky rocketed. There is no excuse for what they are providing today. They've focused on building nice new offices, higher pay for exec's, and money to donate o the CEO's own charities. Now please focus on providing the same safe, clean water we used to pay much less for. And please stop shoveling all the excuses to us. Do you job or get someone who can.
irishfey 12/11/2013 9:56:48 AM Report

Proud of you Mark... Jelly Fisch... go back in the sea and drink that water!
ThinkAgain 12/11/2013 10:01:45 AM Report

Unless he weather changes, nasty driving conditions will keep people indoors and with no prior notice can't see many attending.
Unless they are serving cheese with the whine, lol.
ThinkAgain 12/11/2013 10:04:05 AM Report

By looking at the picture, what did it cost to buy that unplugged digital street sign - I have no idea what its for
right wing 12/11/2013 10:11:40 AM Report

Folks, get educated on water before you rant.
First and foremost, from a chemical perspective, our water is safer now.
There has been 16 tonnes of ammonia eliminated from it and the reality is they add less chlorine to it now.
Lead issues have been eliminated for many homeowners.
I have always been an advocate of eliminating all chemical from the water once it gets safely to your house prior to the change over.
No municipal water system can operate without chemical treatment to ensure that water is delivered without bacteria, protozoa or viruses.
The brown water issues and the chlorine odour has settled in many areas of the city and will eventually settle in all.
My question is this.
Once you can no longer can smell the chlorine as you could not before the change over do you still hold the same view that you are drinking "sweet" pure water?
dadal 12/11/2013 10:15:43 AM Report

I would LOVE to join in however I am currently waiting for a plumber to defrost the water lines coming INTO my home from outside. PUC came out, the worker called for a line de icer but was told it wasn't working. The solution? Call a plumber. NOT for the lines IN my home but the lines OUTSIDE. They stated because the line runs under the house that it is now my responsibility (It wasn't until they said the de icer wasn't working). And last night we had beautiful BROWN water....and I'm on top of the hill. The worker couldn't explain why we have brown water. Way to go PUC
SkyeBlue 12/11/2013 10:18:00 AM Report

Thank you xyz123.... finally someone who understands that a class action lawsuit and forcing decisions to be made by PUC this quickly will only cost us, the citizens more money in the end!

PUC understands very well that something has to be done to fix the water issues, but this will take time. It is a very unfortunate event all around; but forcing decisions to be made quickly is how we got in this mess to begin with.

The real issue remains communication and customer service during the interim. All things PUC is working on as we speak (in addition to a well thought out plan to fix the water issues in a timely and least costly method for the citizens). A mistake was made, and PUC owned up to the fact that the water isn't up to their standards at the last council meeting. Now they need time to fix the problem...
Gurpy 12/11/2013 10:27:04 AM Report

Interesting article on the nationalpost.com titled"OPG fires three top executives".
right wing 12/11/2013 10:37:42 AM Report

dadal

As a homeowner you are responsible for your service lines (water and sewer) to the property line.
If it is on the city side it is their responsibility.
Has been this way for a very long time.
Snowshoe 12/11/2013 10:37:47 AM Report

Mark Brown in no way is representing our household. Less chemicals in the water is what we want. We did have a smell in our water during the initial change over but that disappeared. Mr. Brown does not understand where our water is drawn from as commented on by previous responses...or doesn't want to acknowledge it. While I do understand people being frustrated with brown water I see no benefit in going backwards. So many of the complaints seem to be from legislated issues, people don't seem to understand that which means the PUC needs to keep updating the customers.
calleycat 12/11/2013 10:40:31 AM Report

You got it in few simple words Kevin5069. MISMANAGEMENT
Clean house, get new people who CARE @ PUC
Lone24 12/11/2013 10:59:09 AM Report

Thats' right clean up and get people in who care.
LRP 12/11/2013 11:06:59 AM Report

Who wrote these ultimatums?
SooToday or Mark Brown?

Who is going to pay for these home filtration systems and filters?

"The Board can either:
1) go back to giving us the sweet, safe lake Superior water they used to give us before they started bombarding our water with chlorine, or they can

2) keep using the "free chlorine" method they started using over two years ago to treat our water, and immediately give each PUC customers, who still gets undrinkable water coming out of their tap, a home water filtration systems, and filters, until the PUC eventually gets drinkable water coming out of all customers' taps."

Koss 12/11/2013 11:08:29 AM Report

okay - go ahead an drink the water out of the river Mark without treatment. Enjoy your medical treatments.
Lone24 12/11/2013 11:09:04 AM Report

That's something everyone should read from the National Post. Then they can see how much money the crooks were really raking in. Very interesting.
xyz123 12/11/2013 11:49:22 AM Report

If any PUC management or board members read this, please do not react too quickly to solve this issue, be patient and thorough, there are people who do understand that you have done what is best for the community and have worked to reduce the issues related to lead pipes and have made the right choices on water chemistry. Patience is the right path, other options are not in the best interests of the people. Options other than staying the course and being patient will be highly expensive and the water will be of lesser quality. Mr Brown and others, think there are helping but are actually hurting us all in future costs and quality of water
Mark Brown 12/11/2013 11:55:06 AM Report

Hi all,

It seems that a lot of you are okay with having PUC Customers pay for drinkable water out of their own pockets for over two years???

That's just wrong.

And on top of that it's really bad customer service because the PUC should be providing ALL CUSTOMERS with drinkable water.

It's simple, if after two years a dog STILL won't drink the water then give the customer a home filtration system and filters, and take however long you want to solve the problem.

Yes, Skye Burke, "A mistake was made", but with all due respect the PUC Board of Directors has now "owned" the fact that the water isn't up to their standards... if they owned it, it would mean that they have paid to fix it. They have not done that yet.

They need more time???

They've had over two years, and they haven't committed to a date when ALL CUSTOMERS will get drinkable water yet.

They will make a choice tonight. Hopefully it will be to give ALL CUSTOMERS drinkable water.

I hope to see everybody in the PUC Building on Second Line at 4:30 this afternoon.

Don't worry if you are late... take your time driving.

Sincerely and Respectfully,
Mark Brown
CitizensFirst@shaw.ca
xyz123 12/11/2013 12:32:36 PM Report

The path to have the best water at the least cost is to stay the course we are on. This may not be popular with some but it is what is best for the citizens of SSM. Having the PUC give out home filtration systems is a very bad decision and should not be even considered and I doubt it will be. If filters were offered, everyone will want one whether they need it or not and the cost will be enormous and we will all have to pay for it. We will end up with many people have unnecessary filters. These filters have ongoing costs and maitenance that some people will not be able to do or be able to afford. The filters can become dangerous if not maintained.
Mark Brown 12/11/2013 1:05:51 PM Report

Dear xyz123,

"Staying the course" may be the least expensive option for you, but I assure you it isn't, nor has it been, the least expensive option for those with undrinkable water for the past two years.

The PUC Board of Directors needs to provide drinkable water to ALL of its customers NOW.

That's the kind of customer service the customers with undrinkable water are looking for.

I really wish the PUC provided you, xyz123, with electricity that when it came out of the plug was unusable by you. Then you'd be singing an entirely different tune.

We're talkinkg about people's lives here.

Sincerely and Respectfully,
Mark Brown
CitizensFirst@shaw.ca
dandrew61 12/11/2013 1:36:30 PM Report

I live on top of the hill and while I do notice a slight increase in odour from our water I have never experienced �brown water�. I was unaware of this issue until I heard a couple of friends talking about it. I started reading articles and news reports on the issue and still today I can�t understand how this is allowed to happen. Apparently this has been going on for a couple of years with the PUC providing only excuses, never solutions. I for one don�t care what the cost is or if my water bill will increase, (I pay more for sewage use anyway). Everyone MUST be provided good clean drinking water. Complaints to the PUC haven�t corrected the problem, bringing it to city council hasn�t corrected the problem, than a law suit seems to be the next step. I encourage everyone who�s is affected by this to support the claim, get on the bandwagon and don�t stop until you get clean water. It�s absurd that this is even happening here with the largest body of fresh water in the world just minutes away. This is not Haiti, the Philippians, Africa or some other third world country for crying out loud this is Sault Ste. Marie! I haven�t been affected by this, at least not yet, but for those who have been affected it must be rectified now, regardless of cost.
SkyeBlue 12/11/2013 1:40:08 PM Report

Maybe I have missed something... but why is the water NOT drinkable?

The water provided by PUC meets all ministry standards (minus maybe the actual brown water). It is personal preference based on taste and odour that accounts for why people are choosing to purchase bottled water or install their own filtration systems. But unless I have missed something, the water supplied to our homes IS drinkable and safe - just not to everyone's liking.
dandrew61 12/11/2013 1:40:27 PM Report

My last post carried a macro. I tried to delete it but was too late, sorry.
Gurpy 12/11/2013 2:46:03 PM Report

nationalpost.com headline reads "OPG Fires three top executives".
xyz123 12/11/2013 3:10:11 PM Report

MArk Brown, I assure you that what I have said is the least expensive option for all. You should not be assuring anything about the issue related to the water situation. Since when do you have even the slightest real understanding about what you are talking about. I do not work for the PUC but I do have a complete and unbiased understanding of the issues. I also have 7 years of science based university education and have spent dozens and dozens of hours asking questions, reseraching and understanding and trying to help determine what is best for the citizens of SSM. I do not belive you have much understanding of the issue or possible solutions and you are not realy helping in any way, in fact you may be making the whole situation worse.
Truck 12/11/2013 3:33:26 PM Report

XYZ123...

My water is brown and stinks worse than than the old Greco Pool back in the day!! and no matter how much I complain...I still pay for it. I don't need any scientist to tell me thats not best for me!!
Just Curious 12/11/2013 4:02:13 PM Report

@ Truck; Suing the PUC is the same as suing yourself and every other citizen of the Soo and will accomplish what???I doubt very much that your water is ALWAYS brown and unusable. What Mark is advocating will kick the shit out of water rates forever, and then he'll go off on another tangent about some stupid thing or other.. Mark Brown is not the least bit interested in any opinion but his own and has an agenda against any one in power, it seems. I think about all he is gonna accomplish tonight is a trespass order against him at the PUC building, similar to another one he already has..imho...
Coo1 12/11/2013 4:09:24 PM Report

The day my family can go back to drinking the water straight from the tap(like we used to before the changes) without letting it stand, or boiling it, or putting it through a water filter, or (currently) buying bottled water, will be the day the PUC has fixed the issues.

I like the idea of the lawsuit because although I have not experienced the brown water, I certainly experience the strong smell and taste of chlorine daily. I have bought a water filtration(Zero Water) system and buy bottled water weekly because the taste and smell of my west end water is like that of an over chlorinated swimming pool.

I disagree with having to run my water for X amount of minutes before it is considered drinkable and I disagree with that approximated 4 cents extra coming out of MY pocket to do it. We, should not be asked to pay out of our pockets for a problem that is clearly that of the PUC's, no matter the cost. We pay enough, as is, for something that has become unacceptable due to the fact they did not do their research before implementing this new water treatment. Those that made this mistake should be fired and the current system should have a specific date as to when it will be fixed. Two years of excuses is not good enough, not for home owners like myself who pay nearly 200 dollars a month to PUC for water we do not wish to drink and constant power outages.

The current PUC has failed me as a customer and if it weren't for the monopoly they exist in, I would take my business elsewhere.
Just Curious 12/11/2013 4:17:52 PM Report

Coo 1; Still hasn't got thru to you yet that they had to do this because of a provincial change of regulations ??? Going to the meeting tonight??. Read the article about what could happen if you guys lose a lawsuit...Kinda scary...:)
right wing 12/11/2013 4:53:46 PM Report

Truck

How often do you have Brown water?
Every day, once a week,, once a month, only after the PUC has done line flushing?
Same with the chlorine odour is it really strong all day or just first thing in the morning?
If this is a daily or even weekly occurrence I offer to come and do some testing on your water...for free.
Let me know.
j.r.98 12/11/2013 7:10:09 PM Report

Is this a joke. Why do they have to make that choice. Either choice is not viable. Our taxes will go up and so will our PUC bill as lawyers cost big dollars. The PUC is owned by the city. The PUC had to change the way the water was treated by new standards and regulations put forth by the province. Mark, your sweet lake superior water always tasted like crap. They just changed the chemicals and now you can taste the stuff they are now using and they don't have to choose because you are just 1 person. Jeez......I cannot afford my bills as it is let alone lawyer fees. Give it a rest already and go buy yourself a bottle of water.
right wing 12/11/2013 10:03:27 PM Report

"I have bought a water filtration(Zero Water) system and buy bottled water weekly because the taste and smell of my west end water is like that of an over chlorinated swimming pool."

Well if you bought a water system and are still smelling chlorine and buying bottled water you got ripped off.
right wing 12/11/2013 10:05:21 PM Report

My apologies...I just checked out a "zero water system".
Another Brita in a different package.
You did not buy a "water system".
Coo1 12/12/2013 8:35:33 AM Report

You had better do a but more reading and educate yourself rightwing. Its still considered a system of filtration.

I'm always quite dumbfounded at how uneducated the majority of posters are on here. You make the Soo seem like a redneck backwards town. Go back to school, get an education and a job.
Comments
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