More about discoloured water, from your PUC

NEWS RELEASE

PUC SERVICES

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Annual hydrant testing

PUC Services is conducting annual testing of the city’s approximately 2,300 hydrants.

This work is necessary in order to ensure all hydrants are functioning properly.

The work involves a complete physical check of each hydrant, as well as the discharge of water.

This activity may change water flow patterns in the distribution system which may stir up existing deposits of scale and sediment within the pipes, resulting in discoloured water.

Consumers need not be alarmed.

The water is and will remain safe for consumption at all times.

Anyone that does draw discoloured water is requested to flush their cold water faucet (preferably from a laundry or bath tub without screen or filter) for 5 to 10 minutes or until it runs clear before calling PUC Services.

Do not run the hot water, in order to avoid filling your hot water tank with discoloured water.

If the water does not clear up after at least 15 minutes of flushing, please call PUC Customer Service at 705-759-6522 Monday through Friday from 9 to 16:30 and 705-759-6555 at all other times.

There will be no hydrant testing on weekends or holidays.

Work will start in the west end of the city and progress eastward throughout the summer and fall.

We regret any inconvenience to our customers, but this effort is necessary to ensure hydrants work properly in the event of a fire.

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