Her name is Michelle Raso.
A little over ten years ago, she was working the phones at a call centre.
Today, she's general manager for the brand-new Canadian division of The Sutherland Group, which has announced plans to establish a 350-employee call centre in the former White Rose building, with the first phones to be operational by the end of next month.
Raso, who hails from Ottawa, will be moving to the Sault to assume her new position.
To see a SooToday.com interview with Raso about job opportunities here in Sault Ste. Marie, please click here.
(Tip from our resident techie: You'll need Windows Media Player, which is probably already installed on your computer.)