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Make the right call on Monday

For non-emergency help, call an expert who can help you make sense of the maze of information available
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Feb. 11 is 211 Day across North America. To mark this day, United Way Sault Ste. Marie and Algoma District and the 211 Ontario helpline is asking residents to make the right call if they want or need non-emergency help by dialing 2-1-1.

211’s experts make sense of social, health and government services information that is often buried on old websites, social media channels, e-newsletters, community papers and spread through their network partners and community leaders. 211 reduces barriers to access the help people need.

Navigating health, government, housing, legal and public safety services and finding the right helpline or information service were the top five reasons for calling 211 in 2018.

Residents should always call 9-1-1 for a life-threatening emergency, when a property is in danger or a crime is in progress that requires police, fire or paramedics.

About 211

211 is a helpline available by phone, chat or online search that helps Ontario residents navigate the complex network of government, health, community and social service quickly and easily, 24 hours a day, 365 days a year, with interpretation in over 150 languages.

211 is supported by the Province of Ontario, United Ways and some municipalities across the province.