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Automotive Service Advisor


Northside Toyota

Company: Northside Toyota
Job Type: Permanent Full
Related Link: Visit website

Northside Toyota is currently recruiting a reliable, friendly Service Advisor to join our team.

The team of Service Advisors play a crucial role by providing our customers with attentive service and support while their vehicles are in for maintenance or repair. Through effective and thorough communication with customers, the Service Advisors determine the services necessary and predicts the time needed for completion.

Responsibilities:

-Creating warm and helpful customer service experience
-Preparing Repair Orders by describing symptoms, problems and causes discovered, as well as any repairs or services required
-Explaining all repairs and services necessary to customers
-Diagnosing customers concerns and ensuring necessary repairs have been made
-Estimating the cost and time needed for repairs
-Maintaining customer rapport by explaining estimates and expected return of vehicle, obtaining customer’s approval of estimates, answering questions and concerns
-Handling customer complaints

Other duties assigned by the Service Manager

Perks:

Competitive wage
Benefit package including Extended Health Care
Advancement opportunity within Northside Auto Group
RRSP matching



Contact Northside Toyota