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Business Development Associate - Service or Sales


Company: Northside Toyota
Job Type: Permanent Full
Related Link: Visit website

We are inviting you to join our Business Development Team at Northside Toyota!

We have positions available within our Service & our Sales BDC and would love to have the right candidates join us to continue to enhance our outstanding customer service!

To be a successful candidate, a few of the following attributes are mandatory for this role within our award winning dealership:

• A high level of integrity and accountability
• The ability to exceed our customers' expectations as well as those of Northside Toyota
• You will be a team player as you will be working along side an entire team of automotive professionals to ensure the very best customer experience
• The ability to multi-task in a fast-paced environment
• Have strong communication skills, both oral and written
• Previous call centre experience is an asset, however not mandatory
• Be proficient with the use of spreadsheets, Outlook, Microsoft Office
• A coachable personality, and the desire to continually improve
• Pleasant and engaging phone persona

Business Development Associate Duties:

• Working closely with the service department or sales department to ensure the highest level of customer service
• Making service or sales appointments, including specific campaigns whether it be sales or service
• Developing and executing internet and phone campaigns
• Following up on all internet inquiries
• Contacting clients via e-mail and telephone to schedule a sales or service appointment
• Providing reports to management
• Making customer follow up calls to ensure complete customer satisfaction
• Making reminder calls for proper service requirement intervals
• Along with those listed above, any other duties assigned by management to maintain the highest level of customer satisfaction

We offer:
• Outstanding leadership and support
• Health/medical benefit package
• Training
• Career advancement opportunities
• Extended health care
• RRSP match

Along with your resume, please submit a cover letter with a brief outline of why you would like to join our team.

We thank all who apply, however only applicants of interest will be contacted.

803 Great Northern Road



Contact Northside Toyota