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Automotive Service Manager

Northside Mazda

We want you to join our growing team at Northside Auto Group

Join our successful Mazda dealership and as a motivated Automotive Service Manager and we will help you on the path to success from your very first day!

You will have ongoing training opportunities, a competitive benefit package and you will become a member of our family that values our people, their work and life goals, and their participation in the VERY BEST guest experience.

Our team members enjoy:

  • Working at a fun, vibrant, exciting, respectful dealership.
  •  Building excitement - ensuring every customer touch point is professional, yet fun.
  • High demand, award winning vehicles that drive customers to the dealership.

We are looking for a Service Manager who is:

  • Self-motivated with the energy and enthusiasm to be part of a growing business.
  • A “glass half full” attitude and the ability to focus on the positive side of things.
  • An outgoing, coachable personality and the desire to continually improve.
  • Ensure that customer satisfaction targets are met to promote a first-class customer experience.
  • Promotes teamwork and works cohesively within a team-oriented environment.
  • Has technical knowledge, experience implementing/maintaining systems, procedures and processes.
  • Excellent organizational and time management skill

Service Manager Duties:

  • Foster a positive working relationship with Mazda Canada and represent the interests of the brand while simultaneously maintaining a consistent high-level customer experience and meeting the objectives of the dealership.
  • Oversee daily operations, coach and mentor a team of employees to provide second-to-none customer experience while achieving company targets.
  • This position requires the leadership of the following roles: service advisors, licensed technicians, apprentices, shuttle drivers, and vehicle detailers.
  • Implementing all systems, procedures and processes.
  • Maintain high profitability in all areas with a high customer satisfaction percentage rating at all times.
  • Tracking of performance of Service Advisors and Technicians.
  • Forecast, target and track monthly sales, profits and expense objectives.
  • Attaining department objectives.

We offer:

  • Outstanding leadership and support
  • Health/medical benefit package
  • Career advancement opportunities
  • Salary + Bonus Component


Job Type: Full Time -  Permanent

Contact Northside Mazda