Local hotel tells us about award they won

NEWS RELEASE

They were named an Expedia Insiders’ Select hotel for 2015. 

The Associate Market Manager of Expedia herself, Alejandra Ycaza, stayed at the hotel July 23 to personally present the award to the General Manager, Don Marini (pictured).

This annual list of Insiders’ Select winners represents a ranking of the world’s best reviewed hotels as determined by direct customer feedback on Expedia.com®.

The 2015 class of Insiders’ Select hotels is based off of more than two million customer Verified Reviews, meaning Expedia® confirmed the traveler’s booking on Expedia.com in order to review the property.

The winning hotels were identified this year by Expedia travelers as properties in top global destinations providing excellent overall guest service and maintaining a minimum guest review score of 4.7 out of 5.

Now in its eighth year, Expedia continues to leverage traveler reviews and local market expertise to deliver this highly comprehensive list of top hotels to help customers feel confident they are making the best-possible booking decision.

The 2015 list names 650 exclusive properties as Insiders’ Select winning hotels from among bookable properties available on Expedia, Inc. websites worldwide. 

“I’m very proud and honoured to accept this very prestigious award on behalf of Coulter’s Motel Ltd. This award represents the culmination of all of the hard work and effort put forth by ownership and staff alike. It’s been a long road from the initial redevelopment plans of the former motel property that once stood on this site to where we are today!  From opening day we’ve stressed customer service and surpassing our guest’s expectations of what a hotel experience should be. The Microtel brand is relatively new to Canada so we really have to work hard to make that crucial good first impression. We’ve known all along we have a great product, and this award goes to show that our guests agree!  We want to thank all of our guests for choosing us and we’re excited to welcome all new and previous guests every time they visit Sault Ste. Marie,” said Don Marini, general manager.    

“We’re delighted to recognize this select group of hotels that have exceeded customer expectations in key aspects of the hotel experience,” said John Morrey, vice-president and general manager, Expedia.com. “By empowering our travelers with real reviews penned by real hotel customers, we are providing the knowledge to make informed booking decisions.”

Visitors to Expedia.com can find Insiders’ Select-designated properties by sorting via the Hotel Preferences amenity drop-down menu.

These hotels will also feature an Expedia Insiders’ Select badge on their hotel description page.

For more information on Insiders’ Select, visit http://www.expedia.com/insidersselect. 

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(PHOTO PROVIDED)