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Changes to parabus booking

Wednesday, July 02, 2014   by: SooToday.com Staff

NEWS RELEASE

CITY OF SAULT STE MARIE

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Beginning Monday, July 7, 2014, client bookings for the Sault Ste. Marie Transit Parabus may be made up to 2 weeks in advance.

There will be no priority service for medical, employment and school bookings.

During the first two weeks of the booking transition period, starting Monday, July 7 until Friday, July 18, bookings for registered clients will be limited to 2 reservations per phone call, and one call per client per day.

As always, bookings will be available on a first-come, first-served basis.

“We anticipate a very high volume of calls, as well as longer call times during the transition period so I encourage our Parabus customers to please be patient for the first few weeks,” says Don Scott, Sault Transit and Parking Manager.

Advantages to the new booking procedure:

  • Increased flexibility for all reservation types
  • Reduced telephone wait times for clients calling between 8:30 – 10 a.m.
  • Potential reduction in call time per client booking

For more information, please call the Sault Ste. Marie Parabus office at 705-942-1404 or visit the City website www.cityssm.on.ca – search Parabus Transit.

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