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EPIC medical records system goes live here

Monday, February 24, 2014   by: Staff



Patients asked to be patient while staff adjust to new system

After years of discussion, months of development, and thousands of hours of training, the Group Health Centre is proud to announce that their new medical records software system, EPIC, formally went into use this morning at 8 a.m.

EPIC is a world-class system that provides the tools and resources for Group Health Centre physicians, partners and support staff to deliver the best possible care to the 71,000 Sault and area residents they serve.

EPIC is a huge upgrade from Group Health Centre’s former electronic medical records software, and is a big change for everyone who will interface with it.

While staff have been training on EPIC for months, there is an incredible amount to learn.

Until everyone has had a few weeks to get used to the system, patients and visitors to the Centre may experience longer than normal wait times. In order to help staff during the transition, we ask that patients and visitors:

  • Have their health card ready when calling or coming in for an appointment.
  • Bring any current medications (in their original containers) to their next appointment.
  • Be patient – their first appointment in EPIC will likely take a bit longer than normal.

For more information on EPIC, and the EPIC transition, please visit



Note: Comments that appear on the site are not the opinion of If you see an abusive post, please click the link beside the post to report it.
crazyhick 2/24/2014 12:40:54 PM Report

Hope it doesn't turn out to be an EPIC FAIL!
HowAbooutSomeLogic 2/24/2014 12:46:30 PM Report

beat me to it, crazyhick

all of your personal/medical info online (for ~71,000 of us, at least) for multiple gov't agencies to do with as they please. I am sooooo appreciative.

Also, why do sootoday "authors" post links "for more information" when in nearly every circumstance they copy everything verbatim from the link? Might as well read "To read this again, click here"
Vmax-4 2/24/2014 4:02:15 PM Report

Where does it say that the medical records will be "online" and where does it say that the government will have access?

The more information the doctors have the better I like it, less chance that something will be missed.
Sam C 2/24/2014 4:39:20 PM Report

HowAboutSomeLogic... first of all, a very appropriate alias.

The SooToday "authors" merely post the Media Release as it was received. The actual "author" is the Group Health Centre.

Logic tells me that complaints should be directed to whoever drafts the Media Release.

You've perhaps heard the old saying, "Don't shoot the messenger?"
Gumby54 2/24/2014 4:41:18 PM Report


To answer your question; from the GHC website on this matter

Improved Access
Tools like My Chart - an online patient portal - will not only provide you with access to online appointment booking; it will also give you online access to your personal health information - like your medical history and immunization records
Cars1224 2/24/2014 6:56:36 PM Report

I tried calling for an hour, and still didn't get through to book an appointment. What a pain in the butt. Should be more prepared. Hospital went through this as well...they were better prepared and well trained.
trout lily 2/24/2014 8:02:57 PM Report

"On the morning of Sept. 24, 2004, the U.S. Food and Drug Administration stunned the American medical system. Regulators announced that Merck and Co. was withdrawing Vioxx, a hugely popular painkiller prescribed to more than two million people. The problem? There was newly revealed evidence that Vioxx users were keeling over with heart attacks and strokes.

At the Cleveland Clinic, one of the nation's largest private medical centers, administrators sprang into action. They tapped into their electronic medical records system, identified 11,699 patients receiving Vioxx and 842 doctors who had prescribed it.

Within an hour, the Ohio institution pulled Vioxx from its medication stocks; within seven hours, it had deactivated all prescriptions and notified the doctors. Within 22 hours, letters were in the mail explaining to patients what the heck had happened. "

Definitely a step forward in patient care. How lucky we are.

Vmax-4 2/24/2014 8:59:38 PM Report


Good info, thanks for researching that. Sounds like this system will be a huge improvement in information sharing.
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