More northern healthcare providers offering French language servicesWednesday, September 25, 2013 by: SooToday.com Staff
NORTH EAST LHIN
On the anniversary of the raising of the Franco-Ontarian flag, the North East LHIN recognizes the strides that providers like the North East Community Care Access Centre (NE CCAC) and North Bay Regional Health Centre (NBRHC) are taking towards ensuring the continuation of quality and delivery of French-language health care services for Northeastern Ontario patients and clients.
The North East LHIN is supporting both providers in their request to seek the designation under the French Language Services Act. When complete, this process can lead to the government’s recognition of their commitment and demonstrated capacity to provide Francophones access to health services in their language.
“Efforts to offer services in French are very important in meeting the health care needs of fellow Francophones,” says Louise Paquette, CEO, North East LHIN. “Sometimes people find relaying their health concerns to their primary care provider difficult. This communication can be even more difficult when people have to express their thoughts in a language that is not their mother tongue.”
At its most recent meeting, the North East LHIN board approved NBRHC’s request for partial designation. In the past year alone, three other designation requests have been received at the LHIN Board, including: Villa St. Gabriel, Chelmsford; Sudbury East CHC; and the North East CCAC.
The North East CCAC is among the first of Ontario’s 14 CCACs to request designation.
Supporting and empowering access to health services in French for Franco-Northerners aligns with the North East LHIN’s current strategic plan (Integrated Health Service Plan, 2013-2016) to enhance access to services that are linguistically appropriate.
“As outlined in our strategic plan, we are committed to ensuring our patients receive services that are sensitive to culture and language,” says Paul Heinrich, President and CEO, North Bay Regional Health Centre. “We are proud to have reached this important milestone in delivering high quality care.”
The following providers obtained their official designation under the French Language Services Act (FLSA) in 2012-2013:
- Centre de santé communautaire de Témiskaming
- Centre de santé communautaire de Kapuskasing et région
- Centre de santé communautaire du Grand Sudbury
- Centrede santé communautaire de Nipissing Ouest
- Nipissing Mental Health Housing & Support Services.
- Health Sciences North.